PRIVACY POLICY:

This below privacy policy describes how IDEAL CARPET INDUSTRIES (PVT) LIMITED, collects, process and handle information of our website visitors and customers.

Ideal Carpets is committed to ensure that your personal information is used and secured properly, sole aim of using your data is to provide you better products and services.

This policy applies to the information we collect:

  • On our Website (www.idealcarpets.pk).
  • In email, text, and other electronic messages between you and this Website.
What information do we collect:

We may collect and store all or any of the following information about our visitors and customers.

NAME
SHIPMENT ADDRESS
BILLNG ADDRESS
EMAIL ADDRESS
PHONE / MOBILE NUMBER
GENDER
DATE OF BIRTH
ORDER DETAILS.

How do we use your Personal Data?


We use above information only for the purpose mentioned below. We do not share or sell your data to anyone.

- To fill, process and ship your orders
- To offer you better customer service and support
- To be able to contact you in case of any issue with your order.
- Sending you information about our promotional offers or new products.
-To request you to rate and review our products and to improve our services and websites offering based on your feedback

How we protect your information

We try to adopt the best practices and available technology to store and process data, and protect data against any unauthorized access or alteration. We request our customers not to share their usernames or passwords and order details with any third or unknown person.

What are your rights?

You, our website visitor or customer, are the real owner of your data. You can request to have information about the data we hold about you, if you consider your information to be incorrect, incomplete or irrelevant, we can correct that part or all of the information about you. If you prefer, on your request, we can also permanently delete your information and any data we hold about you. 


CHILDREN UNDER THE AGE OF 16

Although our website is completely safe for children to visit and browse, we however, discourage and do not allow children below the age of 16 to buy products and services from our website. We do not knowingly collect personal information from children under 16.  If you are under 16, do not purchase anything from us or provide any information on this Website or through any of its features (including the live chat feature, through email or phone) including your name, address, telephone number, email address, or any screen name or user name you may use.